Shipping Policy

 

UK Shipping

  1. Free Shipping on Orders Over £100

    • Orders with a value of £100 or more qualify for free shipping.
    • These shipments are dispatched via DHL Next Day Delivery.

  2. Orders Under £100

    • A shipping fee will be calculated at checkout based on your delivery location and order weight.

  3. Highlands and Islands

    • Deliveries to Highlands and Islands are subject to a higher shipping rate. These charges will be reflected at checkout based on your location.

  4. Order Cut-Off Times

    • Orders placed before 4:00 PM (Monday to Friday) will be dispatched the same day.
    • Orders placed after 4:00 PM will be processed the next working day.

  5. Saturday Deliveries

    • Delivery on a Saturday is available for an additional fee. This option can be selected at checkout.

Shipping to Ireland

  1. Delivery Charges

    • Orders shipping to Ireland are subject to a delivery fee. This fee will be calculated at checkout based on the size and weight of your order.

  2. Delivery Duty Unpaid (DDU)

    • All shipments to Ireland are sent on a DDU (Delivery Duty Unpaid) basis. This means that all customs duties, taxes, and fees you will be responsible for paying on import to Ireland. Unfortunately, this is an impact of Brexit - we are not able to send delivery duties paid due to our tax registrations.

  3. Estimated Delivery Time

    • Orders to Ireland are typically delivered within 2-4 business days.

General Information

  • Shipping Provider
    We use DHL for reliable and efficient delivery services.

  • Order Tracking
    Once your order has been dispatched, you will receive an email with your tracking information.

  • Exclusions
    Please note, we do not ship on public holidays, and any orders placed during these times will be processed the next working day.

If you have any further questions about your shipment, please don't hesitate to contact our customer service team. Thank you for shopping with us!